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Mark K

Wake Forest, NC, USA
member since April 7 2008

Achieve Brand Integrity: Ten Truths You Must Know to Enhance Employee Performance and Increase Company Profits

by Gregg Lederman

Rated 3 stars

Why Work Sucks and How to Fix It: No Schedules, No Meetings, No Joke--the Simple Change That Can Make Your Job Terrific

by Cali Ressler

Rated 5 stars

Live First, Work Second

by Rebecca Ryan

Wisdom of Our Fathers: Lessons and Letters from Daughters and Sons

by Tim Russert

Rated 5 stars

The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market

by Michael Treacy, Fred WIERSEMA

Rated 3 stars

Strategy and the Fat Smoker

by David Maister

Rated 3 stars

RELENTLESS: The Hard-Hitting History of Buffalo Bills Football - Volume II

by Sal Maiorana

Rated 3 stars

Not Till The Fat Lady Sings: The Most Dramatic Sports Finishes Of All Time

by Les Krantz

Rated 4 stars

Saturday Shrines : Best of College Fottball's Most Hallowed Grounds

by Sporting News

Rated 5 stars

Sports Immortals: Stories of Inspiration and Achievement

by Jim Platt, James Buckley

Rated 3 stars

Raving Fans: A Revolutionary Approach To Customer Service

by Ken Blanchard

Rated 2 stars

My Life

by Bill Clinton

Rated 3 stars

Quotable Walt Disney

by Dave Smith, Walt Disney

Rated 5 stars

The Book of Questions

by Gregory Stock Ph. D.

Rated 3 stars

Rickles' Book: A Memoir

by David Ritz, Don Rickles

Rated 5 stars

Mirror Mirror on the Wall am I the Most Valued of Them All? - The Ultimate Element of Differentiation is You

Rated 3 stars

A Coach's Life

by Sally Jenkins, Dean Smith

What Happy Companies Know: How the New Science of Happiness Can Change Your Company for the Better

by Dan Baker

Rated 2 stars

Nickel and Dimed

by Barbara Ehrenreich

Rated 2 stars

What It Takes: The Way to the White House

by Richard Ben Cramer

Rated 4 stars

How to Become a Rainmaker: The Rules for Getting and Keeping Customers and Clients

by Jeffrey J. Fox

Rated 3 stars

Knock Your Socks Off Selling

by Jeffrey H. Gitomer, Ron Zemke

Rated 3 stars

The Responsive Chord

by Tony Schwartz

Rated 4 stars

The Pursuit of Wow!

by Thomas J. Peters

Rated 3 stars

CustomerCentric Selling

by Michael T. Bosworth

Rated 3 stars

Solution Selling: Creating Buyers in Difficult Selling Markets

by Michael T. Bosworth

Rated 4 stars

The Managerial Leadership Bible

by Jeffrey L. Magee

Inside the Magic Kingdom : Seven Keys to Disney's Success

by Thomas K. Connellan

Rated 3 stars

BE OUR GUEST: Perfecting the art of customer service

by Ted Kinni

Rated 4 stars

Mind Over Matter: Why Intellectual Capital is the Chief Source of Wealth

by Ronald J. Baker

Rated 4 stars

Professional's Guide to Value Pricing (Professional's Guide to Value Pricing W/CD) (Professional's Guide to Value Pricing W/CD)

by Ronald J. Baker

Rated 5 stars

The Firm of the Future: A Guide for Accountants, Lawyers, and Other Professional Services

by Paul Dunn

Rated 4 stars

Measure What Matters to Customers: Using Key Predictive Indicators (KPIs)

by Ronald J. Baker

Rated 4 stars

Pricing on Purpose: Creating and Capturing Value

by Ronald J. Baker

Rated 4 stars

Customers For Life: How To Turn That One-Time Buyer Into a Lifetime Customer

by Cari Sewel, Carl Sewell

Rated 5 stars

The Trusted Advisor

by Robert M Galford, David Maister, Charles H. Green, Charles H. Green

Rated 4 stars

TRUE PROFESSIONALISM : The Courage to Care About Your People, Your Clients, and Your Career

by David Maister

Rated 4 stars

Managing The Professional Service Firm

by David Maister

Rated 3 stars

The 7 Habits of Highly Effective People

by Stephen R. Covey

Rated 4 stars

The E-Myth Revisited: Why Most Small Businesses Don't Work and What to Do About It

by Michael E. Gerber

Rated 4 stars

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