The book of business awesome : how engaging your customers and employees can make your business thrive
“Designed as a flip-book, half the book talks about companies that really get it; the ones that know how to engage customers and employees and just be awesome at what they do. The other half is dedicated to showing the real cost of not listening and engaging with your customers. Scott's...”
“Designed as a flip-book, half the book talks about companies that really get it; the ones that know how to engage customers and employees and just be awesome at what they do. The other half is dedicated to showing the real cost of not listening and engaging with your customers. Scott's conversational tone and sense of humor makes this a very easy read. I'd highly recommend this to anyone in business, regardless if you're in marketing or not.”
(read full review)