“In this book J.J. Garrett explains the different phases in a project that are needed to design a good user experience. In the company I work we've adopted these phases and use them in order to create beautiful products. Even though we use it, it's still very important to be aware of the importance of every aspect. Take for example the user needs and site objectives. Being the user advocate comes natural to an interaction designer, but combining this with the needs of the client is very important. Listing these needs and objectives, and making them controlable are essential in order to start designing. The model presented in The Elements of User Experience makes these aspects perfectly clear. And in each chapter it explains the relevance of each individual step. In doing so it also explains the importance of content requirements, which are sometimes forgotten in projects.
The absolute power of the book is the simple explanation. When you read it you feel like reading a childbook, because it never uses difficult language or complex schematics. This style makes it an ideal book for students, but professionals should also read it some time.”