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Shelfari Librarians & Editors

The Shelfari Librarians & Editors group is an integral part of our site. The purpose of this group is to provide a forum for members who are adding information to book detail pages, author pages, submitting changes to improve our book catalog and the Shelfari Librarians who review and approve those requested changes. In this group we...more »
  • Category: General | Started May 2007

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  • Amanda

    Shelfari Book Search Issue (FIXED!)

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    I want to personally thank all of you for being such passionate members of the Shelfari community. I appreciate that you let us know what you love about Shelfari, what we can do better and about any issues you encounter while using the site.

    As many of you know, for the past 3 months we have been experiencing an intermittent issue where search results show that book titles/authors cannot be found even though the books exist in our catalog. Many of you have reported this bug and I know it's been frustrating using Shelfari while book search doesn't consistently work. I wanted to give you an update and let you know that fixing this bug is the #1 priority for our team. We are actively working with different individuals to implement a solution as quickly as possible.

    To make it easier for you to stay updated, I've created this specific thread to let you know our progress. I will be posting here every day until book search is fixed. This thread will have the most current information, so please check here to learn how we're progressing or to let me know if you have any questions.


    All the best,
    Amanda

    PS. In addition to this group, I have the exact same thread in Shelfari Discussions & Questions group (http://www.shelfari.com/groups/10000/about ) . Both are being monitored and kept up-to-date.
    Amanda started this discussion 6 months ago. ( reply | permalink )

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  • LibraryCin
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    Thank you so much for the update! As you've noticed, we've all been pretty worried.

    posted 6 months ago. ( permalink )
    show 1 reply
  • Booklover
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    Yes, indeed - thanks very much!

    posted 6 months ago. ( permalink )
  • Amanda
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    December 4, 2012 - Update:

    We were not able to resolve the search issue today. However, we have eliminated potential causes and pinpointed the core problem. Our team will continue to work on this as their top priority tomorrow.

    Thanks,
    Amanda

    posted 6 months ago. ( permalink )
  • ~$ta!k3r~
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    The search option is a real problem, isn't it. But now it's finally getting fixed, thanks to everyone's efforts. Yay! :)

    posted 6 months ago. ( permalink )
  • Amanda
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    December 5, 2012 - Update:

    Search isn't fixed yet, but our engineers are making progress. They've been huddled in a room all day working on this issue. I'll continue to keep you posted!

    posted 6 months ago. ( permalink )
    show 1 reply
    • Booklover
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      Thanks for the updates - very much appreciated

      posted 6 months ago. ( permalink )
  • Amanda
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    December 6, 2012 - Update:

    Our team continued to work on this bug today. Hopefully I'll have good news soon! Thank you all for being so patient as we work to get this resolved.

    Best,
    Amanda

    posted 6 months ago. ( permalink )
    show 2 replies
    • ~$ta!k3r~
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      Is the team testing all books on Shelfari through the search and if one doesn't work, they fix it?

      posted 6 months ago. ( permalink )
    • BlowfishJonas
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      That seems kind of slow to have to eco all the books out there. Theres millions. They must have some sort of code to check and debug any infractions...

      posted 6 months ago. ( permalink )
  • Amanda
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    December 7, 2012 - Update:

    Fixed! Fixed! This bug with search was fixed last night. Please let me know if you see any issues.

    Happy Friday :)
    Amanda

    posted 6 months ago. ( permalink )
    show 4 replies
  • ~$ta!k3r~
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    YES! Finally! The search bug has been fixed!

    posted 6 months ago. ( permalink )
  • TheLibrarian
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    Amanda - the search feature is still partially broken. Large searches cut of consistently at page 11.

    posted 6 months ago. ( permalink )
    show 1 reply
  • ~$ta!k3r~
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    I haven't found any problems with it so far.

    posted 6 months ago. ( permalink )
  • Zoridia
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    Wonderful! It seems to work !

    posted 6 months ago. ( permalink )
  • ~$ta!k3r~
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    Yeah, it really is much easier finding books now. A HUGE thank-you to Amanda and her team.

    posted 6 months ago. ( permalink )
  • Flavia-Adriana
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    Great job! I am so happy the problem was resolved!

    posted 6 months ago. ( permalink )
  • TheLibrarian
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    The problem is only partially resolved folks - it still cuts off after 11 pages of search results.

    posted 6 months ago. ( permalink )
    show 6 replies
    • Amanda
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      We'll look into that!

      posted 6 months ago. ( permalink )
    • TheLibrarian
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      Thanks Amanda

      posted 6 months ago. ( permalink )
    • ~$ta!k3r~
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      Well, I don't really search that many books at one time.... Usually three or four.

      posted 6 months ago. ( permalink )
    • TheLibrarian
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      It's not about searching multiple books "at one time" (can't see how you'd do this except in multiple browser windows) - it's about the number of pages that you are allowed to search for a specific work. For many searches this can be many more pages than the 11 it cuts off at now.

      posted 6 months ago. ( permalink )
    • Dog Lover - very limited time online for the foreseeable future
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      During the Bible clean up project, it was common for me to have a combination attempt search go over 100 pages.

      If I attempted anything of that size now, I'd have to do at least 11 separate searches - waiting for each to be approved sequentially.

      There probably aren't too many titles that would cause that kind of result now (after a few years of having the combination feature) but, just yesterday, I as cut off at page 11. I have no idea (and won't until that edit is approved) how many other editions are remaining to be combined with that resulting combined edition. Could be none, could be 1, could be many.

      DL

      posted 6 months ago. ( permalink )
    • ~$ta!k3r~
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      No, not multiple books at once, just in the space of a day.

      posted 5 months ago. ( permalink )
  • djcube
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    yea

    posted 6 months ago. ( permalink )
  • Malin Kristine
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    Thank you for the wonderful job you and the team are doing!

    posted 5 months ago. ( permalink )
  • Jules
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    Just want to say that I have randomly tried out a few searches and they have worked really well. Thankyou so much for the work that you have put into this problem. As all my books have to be put onto my shelf by hand this was a major stumbling block and I used to get very frustrated. A search function is one of the most important tools on any site, so thankyou once more.

    posted 5 months ago. ( permalink )
    show 6 replies
    • ~$ta!k3r~
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      It still cuts off after 11 pages of search results. Or has that been fixed yet? I myself don't search that much books really.

      posted 5 months ago. ( permalink )
    • Jules
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      Haven't had any search results anywhere near 11 pages long so I can't comment on that.

      posted 5 months ago. ( permalink )
    • john seymour
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      I don't count the pages as I go, but I've had a couple that have seemed longer than 11. Of course, I'm not very patient, so I probaby hit that point around page 6.

      posted 5 months ago. ( permalink )
    • TheLibrarian
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      in the url box you will see a page number at the end as you advance through the search - it stops at 11 pages

      posted 5 months ago. ( permalink )
    • john seymour
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      As I hit save on that, I thought "I bet there's a page counter someplace and I've just missed it." :)

      posted 5 months ago. ( permalink )
    • Dog Lover - very limited time online for the foreseeable future
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      LOL! It took me a LONG time to figure that out myself on numerous features here on Shelfari. It really helps when you are having to page through your shelf, list view, etc.

      I think one of the librarians pointed it out to me when we were having to process multiple 1000s of combination requests in the queue. (BTW - there are currently over 50K pending combination requests because "Shelfari" has automatically submitted about 45K of them. Luckily those all go to the end and don't get put ahead of member-submitted requests.)

      DL

      posted 5 months ago. ( permalink )
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