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Earl B
Winchester, KY, USA
member since November 28 2008
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How Doctors Think
by
Jerome E. Groopman
The Ape in the Corner Office: Understanding the Office Beast in All of Us
by Richard Conniff
How to Hug a Porcupine: Dealing With Toxic & Difficult to Love Personalities
by John L. Lund
Itil Service Support (It Infrastructure Library)
by Office of Government Commerce
Implementing ITIL: Adapting Your IT Organization to the Coming Revolution in IT Service Management
by
Randy A. Steinberg
1
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