A Novel
Press 1 for technical support. Press 2 for broken hearts. Press 3 if your life has totally crashed. . .. Six friends work nights at a call center in India, providing technical support for a major U.S. appliance corporation. Skilled in patience–and accent management–they help American consumers keep their lives running.Yet behind the headsets, everybody’s heart is on the line. Shyam (Sam to his callers) has...
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