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Tags: scorecard

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  Strategy Maps: Converting Intangible Assets into Tangible Outcomes

  by Robert S. Kaplan, David P. Norton

  More than a decade ago, Robert S. Kaplan and David P. Norton introduced the Balanced Scorecard, a revolutionary performance measurement system that allowed organizations to quantify intangible assets such as people, information, and customer relationships. Then, in The Strategy-Focused Organization , Kaplan and Norton showed how organizations achieved breakthrough performance with a management system that put the... (more)
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  : Business Process Management and the Balanced Scorecard : Focusing Processes on Strategic Drivers

  by Ralph F. Smith

  Business Process Management and the Balanced Scorecard shows managers how to optimally use the balanced scorecard to achieve and sustain strategic success even as the business environment changes. It exceptionally fills the gap between theory and application to facilitate the use of processes as a strategic weapon to deliver world-class performance.
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  The Workforce Scorecard

  Managing Human Capital To Execute Strategy

  by Mark A. Huselid, Brian E. Becker, Richard W. Beatty

  Driving strategy through workforce performance In a marketplace fueled by intangible assets, anything less than optimal workforce success can threaten a firm's survival. Yet in most organizations, employee performance is both poorly managed and underutilized. The Workforce Scorecard argues that current management and human resource practices hinder employees' ability to contribute to strategic... (more)
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  Execution Without The Drama

  by Patrick Thean

  The power of metrics is astounding! Actually, its the RIGHT metrics that carry all the power. What can you measure NOW that will give you insight into the FUTURE of your business? Measuring the right things right now can help you to predict outcomes. Predicting outcomes allows you to solve problems today instead of being blindsided by them tomorrow. I was running an Inc500 company. Growing in excess of 100% a... (more)