Shelfari Book Activity

Tags: conflict resolution

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  Difficult Conversations: How to Discuss what Matters Most

  by Douglas Stone

  Members of the Harvard Negotiation Project--which brought you the mega-bestseller Getting to YES --show you how to handle your most difficult conversations with confidence and skill. Whether you're dealing with an underperforming employee, disagreeing with your spouse about money or child-rearing, negotiating with a difficult client, or simply saying "no," or "I'm sorry," or "I love you," we attempt or avoid... (more)
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  The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't

  by Robert I. Sutton, Sarah Ockler

  The No Asshole Rule was awarded a Quill Award as the Best Business Book of 2007. When Robert Sutton's "No Asshole Rule" appeared in the Harvard Business Review, readers of this staid publication were amazed at the outpouring of support for this landmark essay. The idea was based on the notion, as adapted in hugely successful companies like Google and SAS, that employees with malicious intents or negative... (more)
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  The Anatomy of Peace: Resolving the Heart of Conflict (BK Life)

  by The Arbinger Institute

  What if conflicts at home, conflicts at work, and conflicts in the world stem from the same root cause? And what if individually and collectively we systematically misunderstand that cause, and unwittingly perpetuate the very problems we think we are trying to solve? Through an intriguing story of parents struggling with their troubled children and with their own personal problems, The Anatomy of Peace shows... (more)
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  A Leader Becomes a Leader: Inspirational Stories of Leadership for a New Generation

  by J. Kevin Sheehan

  A Leader Becomes a Leader opens with a window on history: Henry David Thoreau riding a borrowed horse and wagon into the woods around Concord, Massachusetts to Walden Pond in 1845. There, he writes a classic work that has a powerful effect on the lives and philosophies of seminal leaders in the next century as diverse as Mohandas Gandhi, Dr. Martin Luther King, Jr., and Nelson Mandela. Thoreau believed that a... (more)
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  Getting Past No : Negotiating Your Way from Confrontation to Cooperation

  by William Ury

  A guide to successful negotiation shows readers how to stay cool under pressure, stand up for themselves without provoking opposition, deal with underhanded tactics, find mutually agreeable options, and more.
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  Harvard Business Review on Negotiation and Conflict Resolution (A Harvard Business Review Paperback)

  The Harvard Business Review Paperback Series brings managers and professionals the fundamental information they need to stay competitive in a fast-moving world. Gathered in a highly accessible format are the leading minds and landmark ideas that have established the Harvard Business Review as required reading for forward-thinking businesspeople worldwide. Managers at every level, and in every industry, must... (more)
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  Bargaining for Advantage: Negotiation Strategies for Reasonable People 2nd Edition

  by G. Richard Shell

  The award-winning guide to business negotiation used by top negotiators and training programs all over the world—completely updated and revised As director of the renowned Wharton Executive Negotiation Workshop, Professor G. Richard Shell has taught thousands of business leaders, administrators, and other professionals how to survive and thrive in the sometimes rough-and-tumble world of negotiation.... (more)
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  The promise of mediation : responding to conflict through empowerment and recognition

  by Robert A. Baruch Bush

  Bring a fresh approach to the bargaining table Tap the transformative potential of mediation and discover the full promise of the mediation process. In this insightful work, the authors present an alternative theoretical framework that affords a deeper understanding of conflict and mediation -- one based on respect for personal strength and compassion for others. Drawing on their own experience and a wide... (more)
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  Challenging Behavior in Young Children: Understanding, Preventing, and Responding Effectively (2nd Edition)

  by Barbara Kaiser

  Renowned authors Barbara Kaiser and Judy Sklar Rasminsky once again help teachers to discover effective ways to address challenging behavior in the classroom! Making full use of Barbara Kaiser's 30 years of experience as a child care director and teacher, the Second Edition of Challenging Behavior in Young Children provides an in-depth look into the latest research on understanding and preventing challenging... (more)
• Dispute resolutionStephen B. Goldberg, Frank E. A. Sanders, Nancy H. Rogers

  

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  Dispute resolution

  by Stephen B. Goldberg, Frank E. A. Sanders, Nancy H. Rogers

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  The Believer's Guide to Legal Issues

  by Stephen L. Bloom

  A Christian lawyer offers practical, helpful advice along with biblical counsel to bring hope,healing .
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  The Commuter Marriage: Keep Your Relationship Close While You're Far Apart

  by Tina B. Tessina

  Whether it's for deployment overseas or cross-country trucking, commuting to "the city" during the week or seizing an opportunity on the other coast, you've found yourself in a commuter marriage. You and your spouse are happily married but suddenly living apart, causing you to worry about what that distance will do to you and to your marriage. Author and psychotherapist Tina B. Tessina has designed a... (more)
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  Emerging Systems for Managing Workplace Conflict: Lessons from American Corporations for Managers and Dispute Resolution Professionals

  by David B. Lipsky

  Emerging Systems of Managing Workplace Conflict presents illustrative real-life examples as well as cutting-edge methods and tools for integrating systems of dispute resolution into standard corporate procedures. This vital resource investigates the systems organizations have developed to manage common and costly workplace conflicts involving supervisor-employee relationships; race, age, and gender discrimination... (more)
• When Getting Along Seems ImpossibleH. Newton Malony

  

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  When Getting Along Seems Impossible

  by H. Newton Malony

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  Conflict Resolution Across Cultures : From Talking It Out to Third Party Mediation

  by Selma Myers, Barbara Filner

• Mediation Quarterly, Number 1, Spring 2000MQ

  

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  Mediation Quarterly, Number 1, Spring 2000

  by MQ

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  The Handbook of Conflict Resolution: Theory and Practice

  The Handbook of Conflict Resolution, Second Edition is written for both the seasoned professional and the student who wants to deepen their understanding of the processes involved in conflicts and their knowledge of how to manage them constructively. It provides the theoretical underpinnings that throw light on the fundamental social psychological processes involved in understanding and managing conflicts at all... (more)
• Mediation Quarterly V14 4 Winter 97MQ

  

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  Mediation Quarterly V14 4 Winter 97

  by MQ

• Conflict Resolution Quarterly, No. 2, 2002 (J-B MQ Single Issue Mediation Quarterly) (Volume 20)

  

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  Conflict Resolution Quarterly, No. 2, 2002 (J-B MQ Single Issue Mediation Quarterly) (Volume 20)

• Mediation Research: The Process and Effectiveness of Third-Party Intervention (Jossey Bass Social and Behavioral Science Series)Kenneth Kressel, Dean C. Pruitt

  

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  Mediation Research: The Process and Effectiveness of Third-Party Intervention (Jossey Bass Social and Behavioral Science Series)

  by Kenneth Kressel

  Reports the most up-to-date findings of leading researchers from a range of areas of mediation--examining the nature and effectiveness of mediation in a wide variety of disputes, including divorces, neighborhood conflicts, international disputes, environmental conflicts, and labor disputes.