Shelfari Book Activity

Tags: best-practices

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  Beyond Reason: Using Emotions as You Negotiate

  by Daniel Shapiro, Roger Fisher

  In Getting to Yes , renowned educator and negotiator Roger Fisher presented a universally applicable method for effectively negotiating personal and professional disputes. Building on his work as director of the Harvard Negotiation Project, Fisher now teams with Harvard psychologist Daniel Shapiro, an expert on the emotional dimension of negotiation. In Beyond Reason , they show readers how to use... (more)
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  The Corporate Blogging Book: Absolutely Everything You Need to Know to Get It Right

  by Debbie Weil

  Packaged, filtered, controlled conversations are out. Open, two-way, authentic communications with your customers and employees are in. We’re entering a new age of corporate communications, and blogs are a key enabler of a better way of talking with customers, employees, the media, and other key constituencies. In The Corporate Blogging Book Debbie Weil provides a clear-eyed look at blogging as a... (more)
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  Beyond the Learning Organization

  by Jerry W. Gilley

  The next step in organizational development, showing companies how to integrate all areas of human resource practice to drive continuous learning. Beyond the Learning Organization will help executives, managers, and human resource professionals put the concepts of the "developmental organization" into practice. Experts in the field of human resource and organizational development, Jerry W. Gilley and... (more)
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  Business letters for busy people: [time-saving, ready-to-use business letters for all occasions]

  by Jim Dugger

  This is a handy, quick-reference guide that gives you what you need to write virtually any kind of business letter, including sample letters you can adapt and use right now. A must for any business office, home office or home, this newly updated classic has been a best-seller since it was introduced in 1991. It's packed with the most concrete information, useful techniques, and practical tips available. This... (more)