The Ten Demandments: Rules to Live By in the Age of the Demanding Customer (edit title)

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1. 

   The Ten Demandments: Rules to Live By in the Age of the Demanding Customer

   Paperback, 270 pages, published in 2003 by McGraw-Hill. | see this at Amazon.com »

   ISBN: 007142735X

   
2. 

   The Ten Demandments: Rules to Live by in the Age of the Demanding Customer

   Hardcover, 284 pages, published in 2002 by McGraw-Hill. | see this at Amazon.com »

   ISBN: 0071387390

   
3. The Ten Demandments: Rules to Live By in the Age of the Demanding Customer

   | see this at Amazon.com »