Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless (1998) (edit title/settings)

How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know

by Jeffrey H. Gitomer (Author) (edit contributors)

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Description edit see section history

Nationally syndicated columnist and sales trainer, Jeffrey Gitomer shows you how to convert "satisfied" customers into "loyal" customers.

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Authors & Contributors edit see section history

Jeffrey H. Gitomer (Author)

First Edition edit see section history

Original Language: English
Publisher: Bard
Country: USA
Publication Date: 1998
ISBN: 188516730X
Page Count: 288

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Dewey: 658.812

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Books › Business & Investing › Marketing & Sales › Advertising
Books › Business & Investing › Industries & Professions › Customer Service
Books › Business & Investing › Management & Leadership

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