Reviewed by
an Amazon user,
April 29, 2001
"One important aim of this book is to challenge your stereotypes of persuasion. We usually think of persuasion as something reserved for salespeople-certainly not for managers. What I am going to propose to you is that, quite to the contrary, persuasion skills have become absolutely essential to the job of managing-far more than we might imagine. Much of what a good manager does today is sell: sell their ideas to coworkers; sell their organizations on change; sell their bosses on new investments. But it's not traditional selling. A large part of what we do as effective managers is to find optimal solutions for problems through investigation, discussion, and debate. We then convince our organization to get behind them. It is in the convincing part that we face our greatest hurdless-getting buy-in. This is where the skills of constructive persuasion play a vital role. So leave behind your older notions of persuasion. It's time for a paradigm shift. Your effectiveness depends on it" (pp.14-15).
In this context, in Chapter 2, after listing wrong ideas about persuasion as following:
1. persuasion is simply mustering the best arguments for something;
2. persuasion almost always involves stating your position up front;
3. persuasion means being assertive-often very assertive; and
4. negotiating and deal making are at the heart of it.
Jay A. Conger writes that "These are some of the stereotypes people have about the act of convincing. There are several others. Together I call them the 'killer myths' of persuasion-'killer' because they can kill our ability to be effective and our motivation to become better persuaders."
Killer Myth 1- The most effective persuasion is the hard sell.
Killer Myth 2- Persuasion is a one-way process.
Killer Myth 3- Effective persuaders succeed on the first try.
Killer Myth 4- Good persuaders don't need to compromise.
Killer Myth 5- Great arguments are the secret to successful persuasion.
Killer Myth 6- Persuasion is pure manipulation.
As a result, he writes that "Now that we know what persuasion isn't, we may be wondering what constructive persuasion really is." Hence, he shows four distinct steps such as (i)building your credibility, (ii)finding the common ground, (iii)developing compelling positions and evidence, and (iv)connecting emotionally to becoming an effective persuader, and he discusses these steps/the four elements of effective persuasion throuhout the following four (3-6) chapters.
Highly recommended.