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Description
The co-author of Service America! warns business leaders that those who don't have the courage and stamina to develop clear charters for their destinies will blunder into the future, dragged along by circumstance. In this book, Albrecht presents a thought-stirring process for formulating a... read more
First Sentence
The unthinkable is happening distressingly more often in business these days.
Table of Contents
Authors & Contributors
- Karl Albrecht (Author)
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