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Description
The first make-or-break step in persuading anyone to do any thing is getting them to hear you out. Whether the person is a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades. Drawing on his... read more
First Sentence
Table of Contents
Authors & Contributors
- Mark Goulston (Author)
Books with Additional Background Information
List the books that contain additional information about this book.
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