The Spirit to Serve: Marriott's Way (edit title)

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Liked It Rated 5 stars “This is the book you're more likely to find in the night stand at Marriott hotels. Take it. It's excellent. Like his father, JW Marriott, Jr. knows the importance of customer service. He also has his own blog at, which I find refreshing because he speaks his mind: ...” see full review » see other reviews »

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  • Rated 5 stars

  “This is the book you're more likely to find in the night stand at Marriott hotels. Take it. It's excellent. Like his father, JW Marriott, Jr. knows the importance of customer service. He also has his own blog at, which I find refreshing because he speaks his mind: http://www.blogs.marriott.com/
  
  Another great read from the Marriott empire.”

  Ron B wrote this review Friday, February 22 2008. ( reply | permalink ) Was this review helpful? Yes | No