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Description edit
All too often, simple acts of human kindness are often overlooked and under utilized by people in leadership roles. Advising mutual respect and recognition of accomplishments, Encouraging the Heart shows us how true leaders encourage and motivate those they work with by helping them find their... read more
Ridiculously Simplified Synopsis edit
Quotes edit
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“It's certainly not very encouraging to be in the dark about what we're expected to achieve, or never to know where we stand relative to what's important”
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“Only when we know the standards can we set our sights for success”
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“Then, when it comes time to recognize a particular person, they know a way to make it special, meaningful, and memorable”
- Popular Highlights from Kindle Customers
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1. Set clear standards 2. Expect the best 3. Pay attention 4. Personalize recognition 5. Tell the story 6. Celebrate together 7. Set the example
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'You don't love someone because of who they are; you love them because of the way they make you feel.
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(1) feeling appreciated, and (2) feeling that they were being informed about things that were happening. They wanted to be listened to.
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all things being equal, we will work harder and more effectively for people we like. And we like them in direct proportion to how they make us feel.''
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• Challenge the process • Inspire a shared vision • Enable others to act • Model the way • Encourage the heart'
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Really believe in your heart of hearts that your fundamental purpose, the reason for being, is to enlarge the lives of others.
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To us, leadership is everyone's business. Leadership is not about a position or a place. It's an attitude and a sense of responsibility for making a difference.
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Leadership is a relationship, and relationships are formed only when people come into contact with each other.
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The fact is, we don't do our best in isolation. We don't get extraordinary things done by working alone with no support, encouragement, expressions of confidence, or help from others. That's not how we make the best decisions, get the best grades, run faster, achieve the highest levels of sales, invent breakthrough products, or live longer.
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As you read further, though, keep in mind the basic message of this chapter: at the heart of effective leadership is genuinely caring for people.
Highlighted by 3 Kindle customers
First Sentence edit
Ask yourself this question: Do I need encouragement to perform at my best?
Authors & Contributors edit
- James M. Kouzes (Author)
- Barry Z. Posner
Classification edit
- Library of Congress: Add the Library of Congress Classification.
- Dewey: 658.4092
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