First, Break All the Rules: What the World's... by Marcus Buckingham, Curt Coffman

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Description

The greatest managers in the world seem to have little in common. They differ in sex, age, and race. They employ vastly different styles and focus on different goals. Yet despite their differences, great managers share one common trait: They do not hesitate to break virtually every rule held... read more

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Memorable Quotes

“We have said that an employee may join a company because of its prestige and reputation, but that his relationship with his immediate manager determines how long he stays and how productive he is while he is there”
“We have said that the manager is the critical player in turning each employee's talent into performance”