Process Innovation: Reengineering Work Through Information Technology (edit title)

Shelfari edited the description of Process Innovation: Reengineering Work Through Information Technology Friday, August 7 2009.

• This hardcover edition is available only in a premium, full-cloth binding. It will not ship with a dust jacket. Today's business environment demands significant changes in the way we do business. Simply formulating strategy is no longer sufficient; we must also design the processes to implement it effectively. The key to change is process innovation, a revolutionary new approach that fuses information technology and human resource management to improve business performance. The cornerstone to process innovation's dramatic results is information technology--a largely untapped resource, but a crucial enabler of process innovation. In turn, only a challenge like process innovation affords maximum use of information technology's potential. Davenport provides numerous examples of firms that have succeeded or failed in combining business change and technology initiatives. He also highlights the roles of new organizational structures and human resource programs in developing process innovation. Process innovation is quickly becoming the byword for industries ready to pull their companies out of modest growth patterns and compete effectively in the world marketplace.

Shelfari edited the contributors of Process Innovation: Reengineering Work Through Information Technology Sunday, July 26 2009.

• Added a contributor: Thomas H. Davenport: (Primary Author)

Shelfari edited the first sentence of Process Innovation: Reengineering Work Through Information Technology Friday, July 17 2009.

• To focus only on information and associated technologies as vehicles for process change is to overlook other factors that are at least as powerful, namely, organizational structure and human resource policy.