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Description
This hardcover edition is available only in a premium, full-cloth binding. It will not ship with a dust jacket. Today's business environment demands significant changes in the way we do business. Simply formulating strategy is no longer sufficient; we must also design the processes to... read more
First Sentence
To focus only on information and associated technologies as vehicles for process change is to overlook other factors that are at least as powerful, namely, organizational structure and human resource policy.
Table of Contents
Authors & Contributors
- Thomas H. Davenport (Author)
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