True fear is often a signal that can save your life. Are you listening? The baby-sitter you've just hired makes you uneasy--what should you do? You sense you are being followed --do you confront the stranger...or run? A fired employee says "You'll be sorry"--should you take him... read more
“human beings will get into a steel soundproof chamber with someone they're afraid of, and there's not another animal in nature that would even consider it.”
“No” is a word that must never be negotiated, because the person who chooses not to hear it is trying to control you.Highlighted by 778 Kindle customers
At core, men are afraid women will laugh at them, while at core, women are afraid men will kill them.Highlighted by 660 Kindle customers
When people are telling the truth, they don’t feel doubted, so they don’t feel the need for additional support in the form of details. When people lie, however, even if what they say sounds credible to you, it doesn’t sound credible to them, so they keep talking.Highlighted by 639 Kindle customers
The unsolicited promise is one of the most reliable signals because it is nearly always of questionable motive.Highlighted by 593 Kindle customers
We must learn and then teach our children that niceness does not equal goodness. Niceness is a decision, a strategy of social interaction; it is not a character trait. People seeking to control others almost always present the image of a nice person in the beginning. Like rapport-building, charm and the deceptive smile, unsolicited niceness often has a discoverable motive.Highlighted by 546 Kindle customers
Typecasting always involves a slight insult, and usually one that is easy to refute. But since it is the response itself that the typecaster seeks, the defense is silence, acting as if the words weren’t even spoken.Highlighted by 501 Kindle customers
Declining to hear “no” is a signal that someone is either seeking control or refusing to relinquish it. With strangers, even those with the best intentions, never, ever relent on the issue of “no,” because it sets the stage for more efforts to control. If you let someone talk you out of the word “no,” you might as well wear a sign that reads, “You are in charge.”Highlighted by 483 Kindle customers
Trust that what causes alarm probably should, because when it comes to danger, intuition is always right in at least two important ways: 1. It is always in response to something. 2. It always has your best interest at heart.Highlighted by 481 Kindle customers
“Whoever fights monsters should see to it that in the process he does not become a monster. For when you look long into an abyss, the abyss also looks into you.”)Highlighted by 450 Kindle customers
In the brilliant book Emotional Intelligence, Daniel Goleman describes seven key abilities most beneficial for human beings: the ability to motivate ourselves, to persist against frustration, to delay gratification, to regulate moods, to hope, to empathize, and to control impulse.Highlighted by 352 Kindle customers
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