Why do our headaches persist after taking a one-cent aspirin but disappear when we take a 50-cent aspirin? Why does recalling the Ten Commandments reduce our tendency to lie, even when we couldn't possibly be caught? Why do we splurge on a lavish meal but cut coupons to save... read more
From Publishers Weekly
Irrational behavior is a part of human nature, but as MIT professor Ariely has discovered in 20 years of researching behavioral economics, people tend to behave irrationally in a predictable fashion. Drawing on psychology and economics, behavioral economics can show...
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“Have you ever stood in line for a very long time (too long), just to get a free cone of Ben and Jerry's ice cream”
“I think it's because humans are intrinsically afraid of loss”
“It's no secret that getting something free feels very good”
“Or have you bought two of a product that you wouldn't have chosen in the first place, just to get the third one for free”
“We have an irrational compulsion to keep doors open”
“What is it about zero cost that we find so irresistible”
That’s a lesson we can all learn: the more we have, the more we want. And the only cure is to break the cycle of relativity.Highlighted by 406 Kindle customers
we not only tend to compare things with one another but also tend to focus on comparing things that are easily comparable—and avoid comparing things that cannot be compared easily.Highlighted by 398 Kindle customers
humans rarely choose things in absolute terms. We don’t have an internal value meter that tells us how much things are worth. Rather, we focus on the relative advantage of one thing over another, and estimate value accordingly.Highlighted by 397 Kindle customers
The basic idea of arbitrary coherence is this: although initial prices (such as the price of Assael’s pearls) are “arbitrary,” once those prices are established in our minds they will shape not only present prices but also future prices (this makes them “coherent”).Highlighted by 369 Kindle customers
“Tom had discovered a great law of human action, namely, that in order to make a man covet a thing, it is only necessary to make the thing difficult to attain.”Highlighted by 323 Kindle customers
when price is not a part of the exchange, we become less selfish maximizers and start caring more about the welfare of others.Highlighted by 299 Kindle customers
Let me start with a fundamental observation: most people don’t know what they want unless they see it in context.Highlighted by 261 Kindle customers
we live simultaneously in two different worlds—one where social norms prevail, and the other where market norms make the rules.Highlighted by 256 Kindle customers
Starbucks did everything in its power, in other words, to make the experience feel different—so different that we would not use the prices at Dunkin’ Donuts as an anchor, but instead would be open to the new anchor that Starbucks was preparing for us. And that, to a great extent, is how Starbucks succeeded.Highlighted by 254 Kindle customers
This is the problem of relativity—we look at our decisions in a relative way and compare them locally to the available alternative.Highlighted by 244 Kindle customers
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