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Five years and more than 100,000 copies after it was first published, it's hard to imagine anyone working in Web design who hasn't read Steve Krug's "instant classic" on Web usability, but people are still discovering it every day.  In this second edition, Steve adds three new chapters in... read more

Ridiculously Simplified Synopsis edit see section history

  • - Everyman's guide to User Experience
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Quotes edit see section history

  • “Avoid <strike>unnecessary</strike> words.”
  • Popular Highlights from Kindle Customers
  • Create a clear visual hierarchy on each page > Take advantage of conventions > Break pages up into clearly defined areas > Make it obvious what’s clickable > Minimize noise.
    Highlighted by 467 Kindle customers
  • we tend to focus on words and phrases that seem to match (a) the task at hand or (b) our current or ongoing personal interests. And of course, (c) the trigger words that are hardwired into our nervous systems, like “Free,” Sale,” and “Sex,” and our own name.
    Highlighted by 301 Kindle customers
  • > What are the major sections of this site? (Sections) > What are my options at this level? (Local navigation) > Where am I in the scheme of things? (“You are here” indicators) > How can I search?
    Highlighted by 298 Kindle customers
  • If you can’t make a page self-evident, you at least need to make it self-explanatory.
    Highlighted by 281 Kindle customers
  • If your audience is going to act like you’re designing billboards, then design great billboards.
    Highlighted by 262 Kindle customers
  • When you’re designing Web pages, it’s probably a good idea to assume that everything is visual noise until proven otherwise.
    Highlighted by 260 Kindle customers
  • Your objective should always be to eliminate instructions entirely by making everything self-explanatory, or as close to it as possible. When instructions are absolutely necessary, cut them back to the bare minimum.
    Highlighted by 187 Kindle customers
  • FACT OF LIFE #3: We don’t figure out how things work. We muddle through.
    Highlighted by 185 Kindle customers
  • If you’re going to innovate, you have to understand the value of what you’re replacing, and many designers tend to underestimate just how much value conventions provide. My recommendation: Innovate when you know you have a better idea (and everyone you show it to says “Wow!”), but take advantage of conventions when you don’t.
    Highlighted by 129 Kindle customers
  • FACT OF LIFE #1: We don’t read pages. We scan them. One of the very few well-documented facts about Web use is that people tend to spend very little time reading most Web pages.1 Instead, we scan (or skim) them, looking for words or phrases that catch our eye.
    Highlighted by 77 Kindle customers
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Setting & Locations edit see section history

First Sentence edit see section history

People often ask me: "What's the most important thing I should do if I want to make my Web site easy to use?"

Table of Contents edit see section history

Preface
Foreward
Introduction

Guiding Principles
1. Don't make me think!
2. How we really use the Web
3. Billboard Design 101
4. Animal, vegetable, or mineral?
5. Omit needless words

Things You Need To Get Right
6. Street signs and Breadcrumbs
7. The first step in recovery is admitting that the Home page is beyond your control

Making Sure You Got Them Right
8. "The Farmer and the Cowman Should Be Friends"
9. Usability Testing on 10 cents a day

Larger Concerns and Outside Influences
10. Usability as common courtesy
11. Accessibility, Cascading Style Sheets, and you
12. Help! My boss wants me to ______.

Recommended Reading
Acknowledgements
Index

Series & Lists edit see section history

This book is in Interaction Design Essentials. (community list)
This book is in Joel On Software Reading List. (community list)

Authors & Contributors edit see section history

  1. Steve Krug (Author)

First Edition edit see section history

Original Language: English
Publisher: New Riders Press
Country: United States
Publication Date: August 28, 2005
ISBN: 9780321344755
Page Count: 216

Classification edit see section history

Links to Supplemental Material edit see section history

More Books Like This edit see section history

   
  • Designing Web Interfaces
  • Designing Web Navigation
  • Designing Interfaces

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