This is a good book for the new web designer. If you are an advanced user looking to expand your knowledge of useability, etc., then this book may be less than useful. UNLESS...you are a designer with cantankerous clients trying to get you to do something you know is a bad idea. Then you can refer them to this book.

This is also a great book for those in Marketing or other departments working with web designers. It's a great book for a small business owner working with a web designer for the first time. The information isn't too complex and is laid out very simply...even non-tech folks can find this to be a great resource.

Not much more to say. Its a definitive introduction, that influenced my life immensely. I have an M.A. in Multimedia (first graduating class in the world), have been in the web industry for 10 years, and manage a 20,000 page web site.

Good detail for the beginner. I have utilized the suggestions and have seen results.

This is an excellent resource - crystal clear and quite understandable. Practical in providing "best practices" that you can actually DO - quickly and with little or no additional resources.

Quick read, but provides great insight into how users work... how we work. Definitely reccommend it.