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Tim R
  • Rated 4 stars

Pretty good. Worth a re-read. The advice is focused on companies that have high customer volume, not good for a business that has a small number of long-term customers. That being said, the principles can be applied to lots of things -- it's just some of the specific examples might not be useful...

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  • Tim R
      • Rated 4 stars

    Pretty good. Worth a re-read. The advice is focused on companies that have high customer volume, not good for a business that has a small number of long-term customers. That being said, the principles can be applied to lots of things -- it's just some of the specific examples might not be useful to everyone. I do appreciate that he cites sources and additional material at the end of each chapter.

    Tim R wrote this review Monday, July 6 2009. ( reply | permalink ) Was this review helpful? Yes | No
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    Cheryl Anne
      • Rated 4 stars

    It took me a long time to get through this book, but it was worth it. After each chapter, I would spend some time reflecting on how the concepts introduced could be applied to both my personal and professional life.

    Conley presents his message of consciously seeking transcendental experiences without sounding self-righteous or evangelical. He simply presents how he was able to use Maslow's hierarchy of needs as a template to save and nurture his business and offers himself as an example of how it can be done, with the disclaimer that it won't be the same journey for everyone.

    Cheryl Anne wrote this review Monday, August 18 2008. ( reply | permalink ) Was this review helpful? Yes | No
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