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Description
The international bestseller--more than 500,000 copies sold! With their 1994 international bestseller, Dealing with People You Can't Stand, Drs. Rick Brinkman and Rick Kirschner armed a civility-starved world with no-nonsense strategies for dealing with difficult people with tact and... read more
First Sentence
In your repertoire of communication skills there exist varying degrees of knowledge and ignorance, with their consequent interpersonal strengths and weaknesses.
Table of Contents
Authors & Contributors
- Rick Kirschner (Author)
- Rick Brinkman
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