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Preface
Chapter 1: Terminology
Chapter 2: Ethics – Concepts and Definitions
Chapter 3: Ethical Decision Making
Chapter 4: Strategic Management of Volunteer Programs
Chapter 5: Operational Management
Chapter 6: Volunteer Staffing and Development
Chapter 7: Sustaining Volunteer Involvement
Chapter 8: Meeting Management
Chapter 9: Financial Management
Chapter 10: Data Management
Chapter 11: Evaluation and Outcome Measurement
Chapter 12: Risk Management
Chapter 13: Quality Improvement
Chapter 14: Leadership for Nonprofit Organizations
Chapter 15: Organizational Involvement
Chapter 16: Advocacy in Volunteer Administration
Chapter 17: Community Collaboration and Alliances
Chapter 18: A History of the Profession of Volunteer Administration
Tallulah A. Scribbles edited the contributors of Volunteer Administration - Professional Practice Wednesday, November 21, 2012.
Tallulah A. Scribbles edited the contributors of Volunteer Administration - Professional Practice Wednesday, November 21, 2012.
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The Complete Guide to Professional Practice in Volunteer Administration This long awaited, 18-chapter textbook was created by the Council for Certification in Volunteer Administration (CCVA), the only certification body covering volunteer resources management. It is the only comprehensive reference book and guide on the administration and management of volunteers as they are utilized by any organization, be it not-for-profit organizations, public sector agencies or all-volunteer organizations. The book explores the five core competencies that serve as a foundation for the profession of volunteer administration: ethics, organizational management, human resources management, accountability, and leadership and advocacy. It provides a solid theoretical framework and professional context for how to properly lead and manage volunteer engagement. This book: * Provides full coverage of volunteer management and administration, ensuring a thorough understanding of the concepts and principles that define managers, leaders and professionals in this field * Explores the topic of ethics and the ability to act in accordance with professional principles * Discusses organizational management as a way of designing and implementing policies, processes and structures to align volunteer involvement with the mission and vision of the organization * Presents human resource management as a way of engaging, training and supporting volunteers in a systematic and intentional way * Explores the principle of accountability and the ability to collect relevant data and to engage in meaningful monitoring, evaluation and reporting to stakeholders * Discusses leadership and advocacy skills that advance individual, organizational and community goals