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One of the world's foremost experts on business leadership distills 25 years of experience and wisdom in this visionary guide to what it will take to lead the organization of the 21st century. "Every business leader can profit from Kotters thinking on change."--Larry Bossidy, Chairman and CEO,... read more
“a good rule of thumb in a major change effort is: Never underestimate the magnitude of the forces that reinforce complacency and that help maintain the status quo”
“The key lies in understanding why organizations resist needed change, what exactly is the multistage process that can overcome destructive inertia, and, most of all, how the leadership that is required to drive that process in a socially healthy way means more than good management”
“The methods used in successful transformations are all based on one fundamental insight: that major change will not happen easily for a long list of reasons”
“Useful change tends to be associated with a multistep process that creates power and motivation sufficient to overwhelm all the sources of inertia”
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