Overcoming the Five Dysfunctions of a Team (edit title/settings)

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• “give team members an objective, reliable means for understanding and describing one another”

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• The fundamental attribution error is simply this: human beings tend to falsely attribute the negative behaviors of others to their character (an internal attribution), while they attribute their own negative behaviors to their environment (an external attribution).

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• For a team to establish real trust, team members, beginning with the leader, must be willing to take risks without a guarantee of success. They will have to be vulnerable without knowing whether that vulnerability will be respected and reciprocated.

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• accountability as the willingness of team members to remind one another when they are not living up to the performance standards of the group.

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• a team is a relatively small number of people (anywhere from three to twelve) that shares common goals as well as the rewards and responsibilities for achieving them. Team members readily set aside their individual or personal needs for the greater good of the group.

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• The true measure of a team is that it accomplishes the results that it sets out to achieve.

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• Team leaders must give members a reason to care at the beginning of a meeting or discussion. They must raise the anxiety of the team about why the issues about to be discussed matter, and what could go wrong if bad decisions are made. By doing so, they immediately get everyone engaged.

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• having clear norms gives teams a huge advantage when it comes to ensuring the exchange of good ideas.

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• During an off-site meeting, or any other session where you have well over an hour available, have everyone on the team write down their answers to two simple questions about every member of the team, excluding themselves. The first question: 'What is the single most important behavioral characteristic or quality demonstrated by this person that contributes to the strength of our team?' The second: 'What is the single most important behavioral characteristic or quality demonstrated by this person that can sometimes derail the team?'

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First Sentence edit see section history

Authors & Contributors edit see section history

1. Patrick Lencioni (Author)

Classification edit see section history

• Library of Congress: Add the Library of Congress Classification.
• Dewey: 658.4022

Subjects edit see section history

• Books › Business & Investing › Management & Leadership › Leadership
• Books › Business & Investing › Management & Leadership › Management
• Books › Business & Investing › Management & Leadership › Teams
• Books › Business & Investing › Organizational Behavior › Workplace
• Books › Business & Investing › Small Business & Entrepreneurship