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Crucial Confrontations
  • Rated 0 stars
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(2004) (edit title/settings)

Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior

by Kerry Patterson (Author), Joseph Grenny (Author), Ron McMillan (Author), Al Switzler (Author) (edit contributors)

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Readers & Reviews › Reviews › Review
George W
  • Rated 4 stars

“An outstanding approach to a very difficult issue.”

George W wrote this review Friday, January 18, 2008.
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