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The Fred Factor
(2004)
(edit title/settings)
How passion in your work and life can turn the ordinary into the extraordinary
by
Mark Sanborn
(Author)
(edit contributors)
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Review
Rated 5 stars
“
Terrific book on customer service. An easy, fun read with BIG ideas and impact.
”
DonnaCutting
wrote this review Monday, August 27, 2007.
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