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loyalty.com : Customer Relationship Management in the New Era of Internet Marketing (2000) (edit title/settings)

by Frederick Newell (Author) (edit contributors)

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"If Wal-Mart founder Sam Walton were alive and heavily involved in the Internet, this is the kind of book he might write." ­­Los Angeles Times Packed with case studies and real-world examples, Loyalty.com reveals what the latest technology shifts mean to marketers in every field­­and... read more

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First Sentence edit see section history

Companies of every kind have rushed to offer customers all kinds of bribes and discounts under the guise of loyalty programs.

Authors & Contributors edit see section history

  1. Frederick Newell (Author)

First Edition edit see section history

Original Language: English
Publisher: McGraw-Hill Companies
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Publication Date: 2000
ISBN: 0071357750
Page Count: 325

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