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Description edit
(Pearson Education) A guide to building a good relationship with customers by focusing on endearing them to the company. Uses examples of best and worst practice to point out how sincerity can win a customer's affection and loyalty every time.
Ridiculously Simplified Synopsis edit
First Edition edit
Original Language: English
Publisher: Financial Times/Prentice Hall
Country: Add the country of publication.
Publication Date: 2000
ISBN: 0273649310
Page Count: 240
Publisher: Financial Times/Prentice Hall
Country: Add the country of publication.
Publication Date: 2000
ISBN: 0273649310
Page Count: 240
Classification edit
- Library of Congress: Add the Library of Congress Classification.
- Dewey: 380
Subjects edit
- Books › Business & Investing › Marketing & Sales › Marketing › Research
- Books › Business & Investing › Marketing & Sales › Consumer Behavior
- Books › Business & Investing › Industries & Professions › Customer Service
- Books › Business & Investing › Marketing & Sales › Advertising
- Books › Reference › Consumer Guides
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