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Description
"Customer Service" is not a lost art -- but it surely needs to be rediscovered. With all the books that have been written on the subject, it is surprising how little solid insight has been really offered. That is why Unleashing Excellence stands out from the crowd. Without fluff and... read more
First Sentence
I JUST WANTED A QUICK BITE TO EAT, so I stopped at a fast food restaurant.
Table of Contents
Authors & Contributors
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