A Practical Guide to CRM by Janice Reynolds

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In today's global economy the customer has more and better choices than ever before, bringing on one of the biggest challenges the business community faces today - customer loyalty and retention. To thrive in today's customer-driven economy a company need ... read more

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How well a company maintains its relationships with its customers may well determine its success.

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Janice Reynolds (Author)

First Edition edit see section history

Original Language: English
Publisher: C M P Books
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Publication Date: 2002
ISBN: 1578201020
Page Count: 250

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Dewey: 658

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Books › Business & Investing › Skills › Communications
Books › Computers & Internet › Web Development › Web Design
Books › Computers & Internet › Business & Culture › Web Marketing
Books › Business & Investing › Small Business & Entrepreneurship › Entrepreneurship
Books › Business & Investing › Industries & Professions › Customer Service
Books › Business & Investing › Industries & Professions › MIS
Books › Business & Investing › Marketing & Sales › Consumer Behavior

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A Practical Guide to CRM (2002) (edit title/settings)

by Janice Reynolds (Author) (edit contributors)