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In 2008, Howard Schultz, the president and chairman of Starbucks, made the unprecedented decision to return as the CEO eight years after he stepped down from daily oversight of the company and became chairman. Concerned that Starbucks had lost its way, Schultz was determined to help it return... read more

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Table of Contents edit see section history

Introduction

Part One: Love
Chapter 1: A Beverage of Truth
Chapter 2: A Love Story
Chapter 3: Surfacing
Chapter 4: Nothing Is Confidential
Chapter 5: Magic
Chapter 6: Loyalty
Chapter 7: Believe

Part Two: Confidence
Chapter 8: A Reservoir of Trust
Chapter 9: A New Way to See
Chapter 10: Playing to Win
Chapter 11: Elevating the Core
Chapter 12: Get In the Mud
Chapter 13: A Reason to Exist
Chapter 14: Benevolence
Chapter 15: Beyond the Status Quo
Chapter 16: Bold Moves

Part Three: Pain
Chapter 17: Whirlwind
Chapter 18: A Lethal Combination
Chapter 19: Reverence
Chapter 20: No Silver Bullet
Chapter 21: I Know This to Be True

Part Four: Hope
Chapter 22: Truth in Crisis
Chapter 23: A Galvanizing Moment
Chapter 24: Nimble
Chapter 25: Plan B
Chapter 26: Stay the Course

Part Five: Courage
Chapter 27: Innovate
Chapter 28: Conviction
Chapter 29: Connecting Dots
Chapter 30: Balance
Chapter 31: Conscience
Chapter 32: Winning
Chapter 33: Ni Hao

Tribute
Acknowledgments
Photo Credits
Index

Series & Lists edit see section history

This book is in Amazon.com Best Books of 2011. (authoritative list)
This is book 6 of 10 in Amazon.com Best Books of April (2011). (authoritative list)

Authors & Contributors edit see section history

  1. Howard Schultz (Author)

Other Contributors:

  1. Joanne Gordon (Author)

First Edition edit see section history

Original Language: English
Publisher: Rodale Books
Country: U.S.A
Publication Date: March 29, 2011
ISBN: 978-1605292885
Page Count: 384

Classification edit see section history


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