Process Mastering: How to Establish and Document the Best Known Way to Do a Job (Productivity's Shopfloor) (edit title)

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Liked It Rated 4 stars “Good method to identify customer-critical steps in your work instructions and procedures. This will help your team understand how to keep the customer focus in their day-to-day activities.” see full review » see other reviews »

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  • Rated 4 stars

  “Good method to identify customer-critical steps in your work instructions and procedures. This will help your team understand how to keep the customer focus in their day-to-day activities.”

  Pericone wrote this review Wednesday, August 27 2008. ( reply | permalink ) Was this review helpful? Yes | No