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Description edit see section history

The acclaimed bestseller that revolutionized the way American companies think about their customers, Service America! is a must-read for executives, entrepreneurs, and managers who want to catch the tidal wave of change sweeping the economy.

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Authors & Contributors edit see section history

  1. Ron Zemke (Author)
  2. Karl Albrecht

First Edition edit see section history

Original Language: English
Publisher: Homewood
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Publication Date: 1985
ISBN: 0870946595
Page Count: 203

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