Business Process Improvement: The Breakthrough... by H. Harrington - Shelfari

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Description

It's one of the hot topics for the 1990s--how to apply quality improvement techniques originally developed for the manufacturing sector to service industries. How to Take the Lead in Business Process Management details how to do it, providing a step-by-step formula that helps companies improve... read more

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Americans have a problem, there is no doubt about it.

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H. J. Harrington (Author)

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