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Description edit
You start a conversation with someone you manage, a conversation about a project that could be going better. You want to improve their performance and think you know what they should do. You estimate the conversation should only take a few minutes, yet somehow 45 minutes later you're still... read more
Ridiculously Simplified Synopsis edit
Quotes edit
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“Quiet Leadership will help you improve other people's thinking, which is the best place to begin improving performance”
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“Success depends on the quality of thinking”
- Popular Highlights from Kindle Customers
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we need to help people focus on solutions instead of problems. We need to give up our desire to find behaviors to fix, and become fascinated with identifying and growing people’s strengths, an entirely other discipline.
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Being conscious of removing the word “why” from our conversations can be a great way to remember to focus on solutions.
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“To tell denies or negates another’s intelligence. To ask honors it.”
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1. To take any kind of committed action, people need to think things through for themselves; 2. People experience a degree of inertia around thinking for themselves due to the energy required; 3. The act of having an aha moment gives off the kind of energy needed for people to become motivated and willing to take action
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The second step, Listen for Potential, is about listening for where people are heading, rather than for what might not be working.
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The first step to transforming performance is learning to Think About Thinking.
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When we are trying to help a colleague think anything through, we make the unconscious assumption that the other person’s brain works the same as ours. So we input their problem into our brain, see the connections our brain would make to solve this problem, and spit out the solution that would work for us. We then tell people what we would do and are convinced it’s what they should do.
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Step three is called Speak with Intent. Here we work on improving the quality of every word we use when we are trying to improve others’ thinking.
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So there is clearly a difference between a thought (a map held in our working memory), and a habit (a map that’s hardwired in the deeper parts of our brain).
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Step five is called CREATE New Thinking, and it’s built around a thinking tool called the CREATE model. The CREATE model shows you the higher-level patterns that occur when you Dance Toward Insight, to help you have the most efficient conversation possible. CREATE is made up of the three disks in the diagram, Current Reality, Explore Alternatives, and Tap Their Energy.
Highlighted by 21 Kindle customers
First Sentence edit
Ten years ago I became fascinated by the sealed magic box that is the seat of our thinking, our choices, and our selves.
Authors & Contributors edit
- David Rock (Author)
Classification edit
- Library of Congress: Add the Library of Congress Classification.
- Dewey: 658.4092
Subjects edit
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