Business Process Management: A Practical Guide by Rashid N. Khan - Shelfari

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Description

Just as factory automation revolutionized manufacturing in the 20th Century, business process management (BPM) is poised to dramatically change the way 21st Century organizations conduct business and serve their customers. Although much has been written about the benefits of BPM, this is the... read more

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Rashid N. Khan (Author)

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bpm,
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