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Description
Business Process Management Systems: Strategy and Implementation discusses business management practices and the technology that enables them. It analyzes the history of process management practices and proposes that BPM practices are a synthesis of BPR (radical change) and TQM (continuous... read more
First Sentence
The business process reengineering (BPR) movement of the 1990s emphasized technology as a key enabler of process management and process change.
Table of Contents
Authors & Contributors
- James F. Chang (Author)
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