Customer Mania!: It's Never Too Late to Build a... by Ken Blanchard - Shelfari

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Description

The One Minute Manager meets Yum!, the world's largest restaurant company, in this practical guide to making superlative customer service drive your business to success. Customer Mania! tells the story of a company Chairman and how his quest for superlative customer service has become the... read more

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I HAVE THE GREATEST job in the world.

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Ken Blanchard (Author)

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