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Description edit
This reader-friendly series is must read for all levels of managers All managers, whether brand-new to their positions or well established in the corporate hierarchy, can use a little brushing-up now and then. The skills-based Briefcase Books Series is filled with ideas and strategies to... read more
Ridiculously Simplified Synopsis edit
First Sentence edit
employees to get the job done. Done right, CRM is both a strategy and a tool, a weapon, if you will.
Series & Lists edit
This is book 15 of 31 in Briefcase Books. (standard series)
Preceded by Empowering Employees, and followed by Conflict Resolution.
Classification edit
- Library of Congress: Add the Library of Congress Classification.
- Dewey: 658.812
Subjects edit
- Books › Business & Investing › Marketing & Sales › Sales & Selling › Management
- Books › Business & Investing › Marketing & Sales › Marketing
- Books › Business & Investing › Small Business & Entrepreneurship › Entrepreneurship
- Books › Business & Investing › Management & Leadership › Management
- Books › Business & Investing › Industries & Professions › Customer Service
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