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The Nordstrom Way: The Insider Story of America's #1 Customer Service Company (Norddstrom Way)
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Robert Spector (Author) (edit contributors)

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  1. The Nordstrom Way: The Insider Story of America's #1 Customer Service Company (Norddstrom Way)
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  2. The Nordstrom Way: The Insider Story of America's #1 Customer Service Company (Norddstrom Way)
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