x dismiss this message
Did you know you can edit this page?
-
Sign Into Shelfari
-
Choose something to edit
-
Save your contributions
see page history
Description edit
A holistic approach to harnessing a company's processes to achieve true customer satisfaction Every move that a corporation makes is a mixture of input, action, and output-in short, a process. To keep customers, employees, and shareholders happy, corporate management must juggle... read more
Ridiculously Simplified Synopsis edit
Classification edit
- Library of Congress: Add the Library of Congress Classification.
- Dewey: 657
Popular Tags
We’re hiding the errata, movie connections, books that influenced this book, books influenced by this book, books that cite this book and books cited by this book sections. If you would like to add content to them, you must first make them visible.
