Twenty-five years ago Robert Greenleaf published these prophetic essays on what he coined servant leadership, a practical philosophy that replaces traditional autocratic leadership with a holistic, ethical approach. This highly influential book has been embraced by cutting edge management... read more
“a journey into the nature of legitimate power and greatness”
I believe that the essential quality that sets servant-leaders apart from others is that they live by their conscience-the inward moral sense of what is right and what is wrong.Highlighted by 37 Kindle customers
The servant always accepts and empathizes, never rejects. The servant as leader always empathizes, always accepts the person but sometimes refuses to accept some of the person's effort or performance as good enough.Highlighted by 37 Kindle customers
And the only way you get empowerment is through high-trust cultures and an empowerment philosophy that turns bosses into servants and coaches, and structures and systems into nurturing institutionalized servant processes.Highlighted by 37 Kindle customers
The servant-leader is servant first-as Leo was portrayed. It begins with the natural feeling that one wants to serve, to serve first. Then conscious choice brings one to aspire to lead. That person is sharply different from one who is leader first, perhaps because of the need to assuage an unusual power drive or to acquire material possessions.Highlighted by 31 Kindle customers
The difference manifests itself in the care taken by the servant-first to make sure that other people's highest priority needs are being served. The best test, and difficult to administer, is this: Do those served grow as persons? Do they, while being served, become healthier, wiser, freer, more autonomous, more likely themselves to become servants? And, what is the effect on the least privileged in society? Will they benefit or at least not be further deprived?Highlighted by 29 Kindle customers
When we change our question from asking what is it we want to what is being asked of us, our conscience is opened up and we allow ourselves to be influenced by it.Highlighted by 28 Kindle customers
1. The essence of moral authority or conscience is sacrifice-the subordinating of one's self or one's ego to a higher purpose, cause, or principle. This sacrifice can take many forms as it manifests itself in the four dimensions of our lives: making physical and economic sacrifices (the body); cultivating an open inquisitive mind and purging ourselves of prejudices (the mind); showing deep respect and love to others (the heart); and subordinating our will to a higher will for the greater good (the spirit).Highlighted by 20 Kindle customers
A low-trust culture that is characterized by high-control management, political posturing, protectionism, cynicism, and internal competition and adversarialism simply cannot compete with the speed, quality, and innovation of those organizations around the world that do empower people. It may be possible to buy someone's hand and back, but not their heart, mind, and spirit.Highlighted by 18 Kindle customers
The leader needs two intellectual abilities that are usually not formally assessed in an academic way: the leader needs to have a sense for the unknowable and be able to foresee the unforeseeable.Highlighted by 18 Kindle customers
A new moral principle is emerging, which holds that the only authority deserving one's allegiance is that which is freely and knowingly granted by the led to the leader in response to, and in proportion to, the clearly evident servant stature of the leader. Those who choose to follow this principle will not casually accept the authority of existing institutions. Rather; they will freely respond only to individuals who are chosen as leaders because they are proven and trusted as servants.Highlighted by 13 Kindle customers
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