BE OUR GUEST: Perfecting the art of customer service (edit title)

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Most Helpful Reviews

Liked It Rated 5 stars “If you can't make to the Disney Institute, then read the book. Approved for Antioch students. Approved for SBCC students. ” see full review » see other reviews »

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  • Rated 0 stars

  “Excellent book on what quality customer service truly is. It shows that quality service comes from the top down and must be an intrinsic part of the corporate culture.”

  LetMeCount wrote this review Monday, August 24 2009. ( reply | permalink ) Was this review helpful? Yes | No

  
  
  • Rated 5 stars

  “If you can't make to the Disney Institute, then read the book.
  
  Approved for Antioch students.
  
  Approved for SBCC students.
  
  ”

  Brenda R wrote this review Thursday, January 1 2009. ( reply | permalink ) Was this review helpful? Yes | No

  
  
  • Rated 5 stars

  “A great book on TQS by one of the TQS leaders. Mine is signed by the Mouse himself.”

  Ron B wrote this review Thursday, February 14 2008. ( reply | permalink ) Was this review helpful? Yes | No