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Description
1. The Customer Is Not Always Right. 2. The Primary Purpose of Business Is Not "To Make Money". 3. When Everyone Else Is Doing It, DON'T!. 4. Too Much Quality Can Ruin You. 5. Financial Controls Are Bad 6. Disruptive People Are An Asset. 7. Teamwork Isn't Always Good. "Bob Lutz is one... read more
First Sentence
THE FLASH-FLASH-FLASH OF THE CAMERA STROBES WAS NEARLY BLINDING as I rose to my feet, buttoned my jacket (my "incongruous-from-the -beginning" mix of a Swiss-German upbringing coupled with my decade of service in the United States Marine Corps taught me that a gentleman always buttons his suit coat upon standing), and posed for a picture I most certainly did not want to pose for.
Table of Contents
Authors & Contributors
- Robert A. Lutz (Author)
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