Rudolph Giuliani demonstrates how the leadership skills he practices can be employed successfully by anyone who has to run anything. Opens with a gripping account of Giuliani's immediate reaction to the September 11 attacks, including a narrow escape from the original crisis command... read more
I. Part I
1. September 11, 2001
II. Part II
2. First Things First
3. Prepare Relentlessly
4. Everyone's Accountable, All of the Time
5. Surround Yourself with Great People
6. Reflect, Then Decide
7. Underpromise and Overdeliver
8. Develop and Communicate Strong Beliefs
9. Be your own Man
10. Loyalty: The Vital Virtue
11. Weddings Discretionary, Funerals Mandatory
12. Stand Up to Bullies
13. Study. Read. Learn Independently
14. Organize Around a Purpose
15. Bribe Only Those Who Will Stay Bribed
III. Part III
16. Recovery
Appendices
Acknowledgements
Index
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