All New Preface by the Authors For years pundits have predicted that information technology will obliterate everything-from supermarkets to business organizations to social life itself. But beaten down by info-glut, exasperated by computer crashes, and daunted by the dot com crash,... read more
Preface: Looking Around
Acknowledgements
Introduction: Tunneling Ahead
1. Limits to Information
2. Agents and Angels
3. Home Alone
4. Practice Makes Process
5. Learning - in Theory and in Practice
6. Innovating Organization, Husbanding Knowledge
7. Reading the Background
8. Re-education
Afterword: Beyond Information
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